31 October 2018

We introduced the Mews Marketplace, so you can provide integration partners with access to Mews without ever needing to contact Mews support. Add an integration in the Marketplace, and an email will automatically be sent to the integration partner with a request to complete the setup process. We also added an option to the Accounting Configuration that allows you to turn on the automatic closure of rebate bills.

New

  • Introduced the Mews Marketplace. With the Marketplace, you can provide integration partners with access to Mews without ever needing to contact Mews support. Go to Main menu > Settings > Marketplace, and select the integration you want to add. As soon as it's enabled, an email will be sent to the integration partner with a request to complete the setup process.
  • Added an option to the Accounting Configuration that allows you to enable the automatic closure of rebate bills. When you cancel an item on an open bill—with a consumption time outside of the AEHW—the system will automatically move that item and its corresponding rebate to a new bill and close it. When you cancel an item on a closed bill, the system will still post the corresponding rebate item to a new bill, but it cannot be closed until it is manually balanced.

Improved

  • Updated the Adyen Merchant integration, so you can choose which currencies you want to be directly chargeable through Adyen. Contact support to start setting up your currencies today.
  • Added a new filter option to the Accounting Report, which allows you to group revenue and payments by the tax ID attached to a bill or invoice.
  • Renamed the "Walk-in" origin to make it more universal; now you can select "In person" for reservations that originated from walk-ins or extended stays.
  • Updated the Austrian legal environment so that the VAT rate on accommodation will automatically change from 13% to 10% on November 1st, as required by law. This update will affect future reservations made before November 1st and all made after.

Fixed

  • Fixed a bug that prevented users from changing the status of a space from within the Space Status Report.
  • Fixed a bug that prevented the Print button from being as easily accessed on closed bills and invoices.

Improved

  • Redesigned the Commander app, so it's easier to tell which environment you're currently in: blue means you're in demo and dark gray means you're working in your live environment.
  • Redesigned fields that allow you to select multiple options simultaneously. After you make your selections, you can view them all onscreen at the same time.
24 October 2018

We introduced the Mews Identity Scanner, a built-in feature that's completely free; you can scan any travel document that has a Machine Readable Zone as long as the device you're using has a camera. We also added chat functionality to the ProductBoard portal to make requesting new features even easier.

New

  • Introduced the Mews Identity Scanner, a built-in feature that's completely free. When you create or update a customer profile, you can scan any travel document that has a Machine Readable Zone as long as the device you're using has a camera.  
  • Added chat functionality to the ProductBoard portal to make requesting new features even easier. Simply open the Help Center and click Request feature to see what we're currently working on or to chat with a live support agent about the features you'd like us to get to next!

Improved

  • Improved the look and feel of the date picker in Operator, making it even simpler and more intuitive for guests to use.
  • Added a new interval option for export schedules, so you can set up report exports that only include data from the rest of the current year.
  • Improved the Navigator check-in process by adding a summary of the reservation for guests to review before checking in.
  • Updated the Hotek key cutter settings, so you can create duplicate keys for guests that are staying in the same room but arriving at different times.

Fixed

  • Fixed a bug that prevented refunds from being processed when the attached payment card is disabled.

Fixed

  • Fixed a bug that prevented properties in New Zealand from extending or checking out reservations.
  • Fixed a bug that prevented users from printing closed bills when the EET CZ integration is enabled.
17 October 2018

We introduced virtual card smart detection, allowing the system to easily differentiate between physical and virtual cards. We also implemented a new integration for Spanish properties, created the Inventory Updates Queue, and added a new option to your channel manager settings.

New

  • Introduced virtual card smart detection, which allows the system to easily differentiate between physical and virtual cards. You can start benefiting from the smart detector today by deselecting the "Issues virtual credit cards" option in your travel agency contracts.
  • Implemented the INE integration for Spanish properties, a monthly XML exporter that includes information about your occupancy and rates.
  • Created the Inventory Updates Queue, which allows you to easily track changes in your inventory.
  • Added an option to the channel manager integration settings that allows you to choose how reservation modifications are handled when the original reservation cannot be found. If enabled—which it is by default—the modification triggers a new reservation to be automatically created; if disabled, your property will receive an email informing you of the modification so that the reservation can be created manually.

Improved

  • Updated Navigator so that personal information is only requested from the number of companions required by your legal environment.
  • Updated the time of consumption for reserved nights to always match the reservation start time.
  • Updated the reservation module to include information about the payment cards attached to that reservation.
  • Automated the process of updating channel managers when changes are made to your space configuration.
  • Updated the British, Irish, Austrian, and Hungarian legal environments so that VAT is paid at the time of payment rather than consumption. As a result, the VAT rate on deposits has also been updated to match the rate attached to your accommodation service.
  • Improved the readability of text in Distributor when the dark theme is applied.

Fixed

  • Fixed a bug that prevented non-admin users from taking payments with a Payworks terminal.
  • Fixed a bug in the Reservation Overview that prevented online check-ins from being displayed in green.
  • Fixed a bug in the Payment Report that caused the total value of a payment to be listed in the Refund column rather than the Value column.
10 October 2018

We improved how the system handles stay product orders by removing the option to specify date of consumption when adding products that are charged per night. We also updated Schengen legal environments that don't require passport information from EU citizens, so the system no longer requires passports from EU citizens of non-Schengen countries.

 

Improved

  • Improved the logic used when adding products to a reservation so that date of consumption cannot be specified for products charged  per night or per person per night.
  • Updated all Schengen legal environments that don't require passport information from EU citizens, so the system no longer requires passports from EU citizens of non-Schengen countries.
  • Added terminal information to the Payment Report, allowing you to easily identify which terminal was used to take a payment.

Fixed

  • Fixed a bug that prevented users from overriding future rates on the Rate Management screen.
  • Fixed a bug that prevented arrival and departure data from being displayed in the Occupancy widget.
  • Fixed a bug that prevented the system from automatically settling bills for group reservations.    

Improved

  • Updated Operator so that guests with unsettled balances can check in when their balance is connected to a future reservation.
3 October 2018

We introduced the Payworks terminal integration for select countries, so you can manually charge guests using a physical terminal that is directly connected to your Merchant account. We also improved the process for adding credit cards, making preauthorizations, and creating payments to be charged either online or via terminal.

New

  • Introduced the Payworks terminal integration for select countries, so you can charge guests at your property using a physical terminal directly connected to your Mews Merchant account. If your property is located in Finland, France, Ireland, the UK, or the USA, complete our sign-up form to order your payment terminals today.
  • Added a new option to your rate group settings. Select this option, and the system will automatically create a task to obtain payment from a guest when settlement is required, such as after a charge fails.

Improved

  • Updated the editable history window to automatically cancel no-shows closer to the end of the window.
  • Improved process for adding credit cards, making preauthorizations, and creating payments to be charged either online or manually via payment terminal.
  • Updated the German legal environment to make guest address a mandatory field and to only require passports from non-Schengen citizens.

Fixed

  • Fixed a bug that prevented users from modifying the arrival or departure date of a reservation.